Emergency Services

If you are experiencing a mental health emergency, you may call the Lehigh County Crisis Intervention office 24 hours a day, 7 days per week at (610) 782-3127.

In Northampton County, call (610) 252-9060.

When you need someone to listen, the Warmline is available between 6:00 AM to 10:00 AM and from 4:00 PM to 12:00 AM, seven days a week for residents of Lehigh County at (610) 820-8549.

If your emergency is life-threatening, you can call “911” or go to the nearest emergency room.

At Lehigh County Crisis Intervention, your call will be answered by a crisis counselor who is trained to assess the level of need via a telephone interview. Crisis Intervention counselors offer assessments and counseling to children and adults who are experiencing a mental health crisis. This can include people suffering from depression, anxiety, relationship difficulties, stress, and family crisis as well as those who are suicidal, or who are family members of trauma victims. The counselors provide assessments and referrals to appropriate resources in the community.

When appropriate, the phone worker can arrange for a mobile crisis team to respond to your location to provide assistance with a range of services including: assessments; supportive counseling; information and referrals; linkage with appropriate community based mental health services for ongoing treatment and follow up; arranging transportation of individuals to emergency rooms if further psychiatric and/or medical assessment and care is indicated.

Crisis counselors are available Monday through Friday from 8:00 AM to 5:00 PM for individuals to “walk-in” for emergency intervention in the Crisis Intervention office located in the Lehigh County Government Center, 17 S. 7th St., Allentown.

 
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