Crisis & Emergency Services

Results: 10

• Crisis Intervention (2)
  RP-1500

  Crisis Intervention

  RP-1500
  
  Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
• Crisis Intervention Hotlines/Helplines (3)
  RP-1500.1400

  Crisis Intervention Hotlines/Helplines

  RP-1500.1400
  
  Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
• Disaster Relief Services (5)
  TH-2600

  Disaster Relief Services

  TH-2600
  
  Programs that facilitate the exchange of information and/or provide short-term assistance, usually in the form of food, clothing, blankets, temporary shelter, furnishings, small appliances or temporary financial aid, for people who have suffered injuries or incurred losses due to a major disaster or large-scale emergency that disrupts the normal functioning of a community. The objective of disaster relief is to help individuals sustain their lives during the immediate aftermath of the event. NOTE: "Disaster Relief" is a category of services utilized by community human services agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.
• Domestic Violence Hotlines (1)
  RP-1500.1400-200

  Domestic Violence Hotlines

  RP-1500.1400-200
  
  Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Emergency Shelter (8)
  BH-1800

  Emergency Shelter

  BH-1800
  
  Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
• Information and Referral (21)
  TJ-3000

  Information and Referral

  TJ-3000
  
  Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
• Poison Control (1)
  LH-2700.6500

  Poison Control

  LH-2700.6500
  
  Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
• Protection and Advocacy for Individuals With Disabilities (9)
  FT-1000.6600

  Protection and Advocacy for Individuals With Disabilities

  FT-1000.6600
  
  Programs that provide assistance for individuals with disabilities who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law. Included are federally mandated programs that are part of the formal protection and advocacy system which includes Protection and Advocacy for Persons with Developmental Disabilities (PADD), Protection and Advocacy for Individuals with Mental Illness (PAIMI), Protection and Advocacy for Individual Rights (PAIR) and the Client Assistance Program (CAP); and independent organizations that provide the same types of services. Protection and advocacy programs provide legal representation and other advocacy services, under federal and state laws, for all people with disabilities and endeavor to ensure full access to inclusive educational programs, financial entitlements, health care, accessible housing and productive employment opportunities. The programs maintain a presence in facilities that care for people with disabilities where they monitor, investigate and attempt to remedy adverse conditions. CAP agencies (many of which are housed within protection and advocacy offices) provide information and assistance for individuals seeking or receiving vocational rehabilitation services under the Rehabilitation Act, including assistance in pursuing administrative, legal and other appropriate remedies.
• Sexual Assault Hotlines (2)
  RP-1500.1400-750

  Sexual Assault Hotlines

  RP-1500.1400-750
  
  Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Suicide Prevention Programs (2)
  RR-5150.5000-800

  Suicide Prevention Programs

  RR-5150.5000-800
  
  Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.