Crisis & Emergency Services

Results: 32

• Child Abuse Hotlines (1)
  RP-1500.1400-150

  Child Abuse Hotlines

  RP-1500.1400-150
  
  Programs that provide immediate assistance for parents who have abused or fear they may abuse their children with the objective of defusing the parent's anger and frustration and ensuring the child's future safety through referrals for ongoing support and treatment. Also included may be services for abused children and concerned others who are in need of advice, guidance and/or emotional support. Hotline staff are generally available via telephone, email, chat and/or text.
• Crisis Intervention (12)
  RP-1500

  Crisis Intervention

  RP-1500
  
  Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
• Crisis Pregnancy Hotlines (5)
  RP-1500.1400-180

  Crisis Pregnancy Hotlines

  RP-1500.1400-180
  
  Programs that provide immediate assistance for pregnant women who are hiding their pregnancies, considering abandonment or experiencing other pregnancy related issues. Included may be short-term emotional support, an opportunity to discuss alternatives, adoption referrals if wanted, information about Safe Haven programs and other resources. Hotline staff are generally available via telephone, email, chat and/or text.
• Crisis Residential Treatment (2)
  RP-1500.1500

  Crisis Residential Treatment

  RP-1500.1500
  
  Programs that provide a short-term residential alternative to inpatient hospitalization for adults and/or children who are experiencing a mental health crisis and require 24-hour support in a supervised environment to become stabilized, but do not exhibit medical complications that necessitate nursing care.
• Disaster Management Organizations (2)
  TH-1500

  Disaster Management Organizations

  TH-1500
  
  Public and private organizations that are responsible for the organized analysis, planning, decision making, assignment and coordination of available resources involved in the mitigation of, preparedness for, response to, and/or relief/recovery from a major disaster or large-scale emergency that disrupts the normal functioning of a community. These organizations have a formal role in developing overall emergency policy within their jurisdictions; establish coordination with other agencies active in disaster situations; develop action plans for emergency response; coordinate facilities, services, personnel, equipment and materials that are required before, during and immediately following an incident; and/or are involved in disaster relief and recovery activities.
• Disaster Preparedness (2)
  TH-1700

  Disaster Preparedness

  TH-1700
  
  Activities, programs and systems developed prior to an emergency that support community readiness and resiliency assessment; development and testing of disaster plans; training of staff in plan implementation; establishment of collaborative arrangements with other services; provision of suitable warning systems; identification, procurement and/or collection of the facilities, equipment, supplies and trained personnel that will be necessary for responding to an emergency; and development and dissemination of information and/or training about how individuals and organizations can prepare for a major disaster or large-scale emergency that disrupts the normal functioning of a community.
• Disaster Related Case Management (1)
  TH-2900.1780

  Disaster Related Case Management

  TH-2900.1780
  
  Programs that provide a single point of contact for disaster assistance applicants who need a wide variety of services that may be provided by many different organizations. The objective is to create a coordinated system that enables an individual or family who has survived a disaster to provide information about their situation to one organization that serves as their advocate and helps them organize and access disaster related resources and implement a recovery plan that will help them achieve pre-disaster levels of functioning and equilibrium. Disaster-related case managers assess the individual's needs, coordinate the delivery of needed services, ensure that services are obtained in accordance with the recovery plan, and follow up and monitor progress to ensure that services are having a beneficial impact on the problem. The service is particularly critical in situations where large-scale deaths and injuries have occurred.
• Domestic Violence Hotlines (1)
  RP-1500.1400-200

  Domestic Violence Hotlines

  RP-1500.1400-200
  
  Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Domestic Violence Shelters (1)
  BH-1800.1500-100

  Domestic Violence Shelters

  BH-1800.1500-100
  
  Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.
• Domestic Violence Support Groups (2)
  PN-8100.0200-180

  Domestic Violence Support Groups

  PN-8100.0200-180
  
  Mutual support groups whose members are individuals who have been involved in physical or emotional abuse by a spouse or other partner. The groups meet in-person, by telephone or via the Internet; provide emotional support, information and resources for those who participate; and may be structured for victims of domestic violence, those responsible for battering them, or for adults or adolescents who as children were traumatized by witnessing violence in their homes.
• Ebola Control (1)
  JP-1500.1700-200

  Ebola Control

  JP-1500.1700-200
  
  Programs that attempt to control the occurrence and spread of Ebola, a rare and deadly disease caused by infection with one of the Ebola virus strains found in several African countries. Good outbreak control relies on a defined set of interventions including case management, surveillance and contact tracing, a good laboratory service, safe burials and social mobilization. Community engagement is key to successfully controlling outbreaks. Raising awareness of risk factors for Ebola infection and protective measures that individuals can take is an effective way to reduce human transmission. Health-care workers caring for patients with suspected or confirmed Ebola virus need to apply extra infection control measures to prevent contact with the patient’s blood and body fluids and contaminated surfaces or materials such as clothing and bedding. Safety measures include wearing face protection (a face shield or a medical mask and goggles), a clean, non-sterile long-sleeved gown, and gloves (sterile gloves for some procedures). Laboratory workers are also at risk. Samples taken from humans and animals for investigation of Ebola infection should be handled by trained staff and processed in suitably equipped laboratories.
• Emergency Medical Transportation (1)
  LD-1500

  Emergency Medical Transportation

  LD-1500
  
  Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
• Emergency Room Care (2)
  LD-1700

  Emergency Room Care

  LD-1700
  
  Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
• Fire Stations (1)
  JR-1950

  Fire Stations

  JR-1950
  
  Locations throughout the community which house fire equipment and personnel.
• General Crisis Intervention Hotlines (1)
  RP-1500.1400-250

  General Crisis Intervention Hotlines

  RP-1500.1400-250
  
  Programs that provide immediate assistance for people who are emotionally distressed with the objective of defusing the crisis, ensuring the person's safety and helping the person to take the next immediate steps toward resolving the problem. General crisis intervention hotlines are available to anyone who is experiencing a crisis rather than focusing on people with particular types of problems such as domestic violence, mental health or child abuse. Hotline staff are often trained volunteers who are available via telephone, email, chat and/or text.
• In Person Crisis Intervention (1)
  RP-1500.3300

  In Person Crisis Intervention

  RP-1500.3300
  
  Programs that provide an opportunity for people who are emotionally distressed and/or for their significant others to meet face-to-face with someone who has been trained to assess and resolve the immediate crisis, if possible, and to link the person with appropriate resources for ongoing assistance.
• Influenza Control (1)
  JP-1500.1700-330

  Influenza Control

  JP-1500.1700-330
  
  Programs that control the occurrence of influenza by monitoring the incidence of the disease in the general population, identifying the level of influenza activity (no activity, sporadic, local, regional or widespread), determining the types of virus that are circulating, detecting changes in the influenza virus, investigating individual outbreaks, tracking the number of hospitalizations and flu-related deaths, evaluating prevention efforts and taking appropriate measures to prevent disease transmission.
• Information and Referral (1)
  TJ-3000

  Information and Referral

  TJ-3000
  
  Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
• Meningitis Control (1)
  JP-1500.1700-500

  Meningitis Control

  JP-1500.1700-500
  
  Programs that control the occurrence of meningococcal disease/meningitis by monitoring the incidence of the disease in the general population, investigating individual outbreaks and identifying and screening recent contacts of people who are infected to stop the spread of the disease.
• Protection and Advocacy for Individuals With Disabilities (2)
  FT-1000.6600

  Protection and Advocacy for Individuals With Disabilities

  FT-1000.6600
  
  Programs that provide assistance for individuals with disabilities who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law. Included are federally mandated programs that are part of the formal protection and advocacy system which includes Protection and Advocacy for Persons with Developmental Disabilities (PADD), Protection and Advocacy for Individuals with Mental Illness (PAIMI), Protection and Advocacy for Individual Rights (PAIR) and the Client Assistance Program (CAP); and independent organizations that provide the same types of services. Protection and advocacy programs provide legal representation and other advocacy services, under federal and state laws, for all people with disabilities and endeavor to ensure full access to inclusive educational programs, financial entitlements, health care, accessible housing and productive employment opportunities. The programs maintain a presence in facilities that care for people with disabilities where they monitor, investigate and attempt to remedy adverse conditions. CAP agencies (many of which are housed within protection and advocacy offices) provide information and assistance for individuals seeking or receiving vocational rehabilitation services under the Rehabilitation Act, including assistance in pursuing administrative, legal and other appropriate remedies.
• Psychiatric Emergency Room Care (1)
  RP-1500.6750

  Psychiatric Emergency Room Care

  RP-1500.6750
  
  Psychiatric and health care facilities that are capable of restraining and treating people who are in acute emotional distress on a 24-hour basis.
• Runaway/Homeless Youth Helplines (1)
  RP-1500.1400-700

  Runaway/Homeless Youth Helplines

  RP-1500.1400-700
  
  Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via telephone, email, chat and/or text.
• Safe Havens for Abandoned Newborns (5)
  LJ-5000.8000

  Safe Havens for Abandoned Newborns

  LJ-5000.8000
  
  Hospitals, health centers, police stations, fire houses and other facilities that are willing to accept, without questions, newborn babies delivered by mothers who are unwilling or unable to care for an infant and are thereby at risk for abandonment. Police reports are generally not filed and no attempt is made to contact the mother's family, even in situations where her identity is known. Infant safe haven statutes vary by jurisdiction with regard to who may leave a baby at a safe haven, the age of the baby at the time of relinquishment, the facilities that can be designated as safe havens, the responsibilities of safe haven providers, anonymity protection for parents and the consequences of relinquishment.
• SARS Control (1)
  JP-1500.1700-730

  SARS Control

  JP-1500.1700-730
  
  Programs that attempt to control the occurrence and spread of severe acute respiratory syndrome (SARS). SARS is an infection that is characterized by a fever of at least 100.4 degrees Fahrenheit (38 degrees Celsius) followed by respiratory symptoms such as cough, shortness of breath or difficulty breathing. Other symptoms may include muscle aches, headaches and a sore throat. In some cases the respiratory symptoms become severe enough that patients require oxygen support and mechanical ventilation. The disease is spread by close personal contact with an infected individual.
• Sexual Assault Hotlines (2)
  RP-1500.1400-750

  Sexual Assault Hotlines

  RP-1500.1400-750
  
  Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
• Substance Use Disorder Intervention Programs (6)
  RX-8470.8400

  Substance Use Disorder Intervention Programs

  RX-8470.8400
  
  Programs that work with the families and friends and others who are concerned with the excessive use of alcohol and/or use of other drugs by someone they love with the objective of helping those individuals create a crisis in the life of the person as the first step in helping them to recognize that they have a substance use disorder and accept treatment. The program offers a guided process during which groups of concerned others express their feelings about the effects of the problem on their own lives; develop the strength and objectivity to confront the one they love; plan and rehearse an intervention strategy where the individual is confronted with his or her behavior and the consequences of refusing to seek treatment; confirm a treatment plan including financial arrangements and bed availability; establish a date and time for the intervention; and carry out the intervention with the hope that the person will accept treatment.
• Suicide Prevention Hotlines (3)
  RP-1500.1400-800

  Suicide Prevention Hotlines

  RP-1500.1400-800
  
  Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.
• Suicide Prevention Programs (17)
  RR-5150.5000-800

  Suicide Prevention Programs

  RR-5150.5000-800
  
  Programs that attempt to reduce the incidence of suicide through a variety of educational interventions which have the objective of exploring alternatives to self-harm or self-destruction. Suicide prevention programs help people understand the nature of the problem; the risk factors and warning signs; and sources for treatment and support. Included are prevention programs that address specific target populations as well as those that are intended to reach the community at large. Delivery formats may include printed materials, videos or websites that address the subject and presentations in schools and agencies and to family groups.
• Trauma Centers (1)
  LD-8500

  Trauma Centers

  LD-8500
  
  Hospitals that are strategically located and equipped with licensed helicopter pads and staffed by specially trained trauma surgeons and anesthesiologists who are available in-house 24 hours per day to treat critically injured victims of traffic accidents, fires, gunshot wounds or other injuries during the crucial "golden hour" when their surgical needs are highest.
• Tuberculosis Control (1)
  JP-1500.1700-800

  Tuberculosis Control

  JP-1500.1700-800
  
  Programs that control the occurrence of tuberculosis by monitoring the incidence of the disease in the general population, investigating individual outbreaks and identifying and screening recent contacts of people who are infected to stop the spread of the disease.
• West Nile Virus Control (1)
  JP-1500.1700-900

  West Nile Virus Control

  JP-1500.1700-900
  
  Programs that control the occurrence of West Nile Virus by monitoring the incidence of the disease in local bird and mammal populations using mechanisms like dead bird reporting hotlines, and promoting preventive measures to reduce the likelihood of mosquito bites such as the removal of standing water in homes and gardens, the wearing of long sleeved clothing and long pants when walking outside in the morning and evening in places where mosquitoes are prevalent, and the application of insect repellent containing DEET.
• Zika Virus Control (1)
  JP-1500.1700-980

  Zika Virus Control

  JP-1500.1700-980
  
  Programs that attempt to control the occurrence and spread of the Zika virus which is transmitted through the bite of an infected Aedes mosquito, primarily by promoting steps that people can take to avoid mosquito bites, e.g., wearing long sleeved clothing and long pants when walking outside in the morning and evening in places where mosquitoes are prevalent, and using EPA-registered insect repellents. Because the virus may also be spread by sexual contact, it is recommended that people who have contracted the virus use condoms or avoid having sex. It is not known how long the virus remains present in the semen of men who have had Zika. There is no vaccine to prevent Zika virus disease. Also included are programs that distribute registered insect repellents.