Lehigh County: Children & Youth Services information provided by: Lehigh County Department of Human Services

Services Provided, Intake & evaluation, Investigation of reports of suspected abuse and neglect, Protective services, Emergency services, 24 hours, 7 days/week, In-home therapeutic services, Placement services, Reunification services, Permanency planning Children and Youth Services begin when a parent or a concerned individual contacts the agency for help with a problem that appears to be affecting the care of a child. Intake services assess the problem and determine if continued Children & Youth involvement is required or if the problem can be resolved by referring the family to community resources. Intake services may be short term, but sometimes the problem may be so serious that the family may need more extensive ongoing protective services. Some families are faced with multiple problems including housing, finances, drug and alcohol abuse, domestic violence, child abuse and neglect, mental health, parent/child conflict, and/or child behavior problems that require intensive intervention. Toward the goal of keeping families together, a variety of in-home counseling and support services may be provided to these families. Frequently, the County and community agencies work together in developing and carrying out the best plan to help families solve the problems that are affecting their children. As a last resort, the agency is required to provide an out-of-home placement for children who are at serious risk of harm and cannot be protected in their own homes. Other family members or family friends may be asked to be temporary caretakers for the child until he/she can return home. In situations that preclude family reunification, a permanent plan, including adoption, is developed.



Record last updated: Aug 2 2016 4:35PM
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  • 17 South Seventh St
    Allentown, PA 18101
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Phone Numbers

  • Monday - Friday 8am - 4:30pm
    (610) 782-3200
  • Evening and Weekend
    (610) 782-3064


  • (610) 820-3640

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  based on 4 review(s)
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User Reviews

4/27/2012 9:38:06 PM

I have had dealings with other C and Y agencies, and I have found Lehigh county lacking in caring, colaboration with other agencies to accomplish goals, and having little interest in protecting victims of child abuse or molestation. To get through to anybody is impossible.
Grand parent
3/27/2013 5:40:14 PM

I must agree with Mom review this agency is so inundated with cases that they neglect the needs of abused children
Grand parent
3/27/2013 5:40:14 PM

I must agree with Mom review this agency is so inundated with cases that they neglect the needs of abused children
Responsible parent
6/16/2015 4:17:45 PM

They believe everything that some teens who have good homes and have rules like any normal and caring home. Some teens runaway so they can hang out with not so good friends and yet when a teen tells them I'm being abused in my house without any questions they don't even ask the parents. They need to stop letting these teens manipulate them. They need to go back to school and get there education again.

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